Customer conversations and channels
Keep track of where customer enquiries begin across chats, calls, websites, DMs, referrals, and walk-ins.
Product
Korvani is a Commerce Operating System for businesses selling through customer conversations across chats, websites, walk-ins, calls, referrals, and other assisted channels.
What Korvani organizes
Korvani’s product direction connects customer activity to the records and operating work behind it. Pilot access currently begins with a guided workspace foundation; deeper modules and integrations are enabled only when available and confirmed during onboarding.
Keep track of where customer enquiries begin across chats, calls, websites, DMs, referrals, and walk-ins.
Build a consistent business record for customer details, context, follow-ups, and related activity.
Organize what the business sells, including core details used during workspace setup and order work.
Move customer requests toward structured order records with clearer ownership and status.
Keep stock quantities, availability, and order activity closer to daily selling decisions.
Structure payment-request preparation, payment status, supporting records, and follow-up work as those capabilities become available.
Bring order, customer, product, stock, and payment activity into clearer operating views as reporting is introduced.
Start with business details, customer channels, and an initial product or service, then continue setup from the workspace.
Pilot availability
Korvani separates the current pilot foundation from the broader product direction so businesses can understand what to expect before applying.
Available in the pilot foundation
Approved applicants can create an account, confirm their email, provide business and location details, choose customer channels, add an initial product or service, and prepare a workspace foundation.
Configured after onboarding
Product, customer, order, stock, payment, staff, channel, and report setup continues from the workspace. Exact access depends on the approved pilot scope, plan direction, and feature availability.
Planned capabilities
Connected channel integrations, automated conversation capture, customer-facing payment requests, richer reporting, and assisted operational actions remain planned unless Korvani confirms them for a specific pilot workspace.
Pilot access
Pilot access is reviewed first so Korvani can onboard the right early operators and protect the quality of the workspace setup.